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To add a new questOrdering cannabis delivery is as easy as ordering a pizza. To get started, you will need to create a customer account with a picture of a valid photo ID to verify your age as well as your delivery and contact information. From there, you simply select what you want from the menu, add desired products to your cart, and proceed to checkout. Our team will verify your account information to comply with state and local regulations. You will receive a confirmation text message from our dispatch department notifying you of arrival time. While our team prepares and delivers your order, your job is to relax and make sure your favorite glass piece is ready to go, your lighter is in sight of vision, and you have plenty of munchie food. Our courier will contact you upon arrival. Please have your ID ready to verify your identity, sign confirmation of delivery, complete the transaction, and enjoy.ion go to app settings and press "Manage Questions" button.
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To get started, we need a few things:
a.) clear picture of your photo ID to verify your age;
b.) picture of you holding your ID next to face to verify your identity;
c.) your delivery address;
d.) phone number for delivery contact.
If you are a medical patient, you will need to send in a picture of physician's recommendation letter or MMIC card.
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CA state regulations require identity confirmation upon delivery. Unfortunately if your not the same person who placed the order, we will not be able to complete the delivery. If you find yourself in a similar situation, send your friend to registration page to create a new account and place the order.
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To comply with the state and local laws and to ensure the safety of our couriers, cannabis deliveries are limited to private residences and private properties only. It is against the law to deliver cannabis to public property, malls, parking lots, schools, parks, etc. For our out of town guests residing in the hotel for the duration of their visit to Sacramento, we are able to deliver to their place of residence aka hotel room within our established delivery zone.
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Unfortunately since the only person whom by law can open package is the customer, products can not be opened until the transaction is complete. California Green Cross ensures high quality photos of each product, detailed descriptions, potency and/or test results listed for each product to disclose all necessary product information.
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Yes, we collect total of 8.5% sales tax on cannabis and non-cannabis products. Cannabis products subject to 15% excise tax and 4% Sacramento district tax. For your convenience, all taxes are included in the final price of all products listed on www.californiagreencross.org
Please note, third party platforms such as Weedmaps, display price BEFORE tax sales and district tax. Exise taxes are included in listed price on Weedmaps. Tax will be calculated during the checkout process.
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Doctor's recommendation letter is different than state issued MMIC card. MMIC card is obtained through the State of California Department of Public Health, and grants medical patients exemption from 8.5% sales tax. MMIC cardholders still subject to 4% district tax and 15% exise tax.
Doctor's recommendation letter is issued by a private physician, and allows medical patients to purchase and possess larger daily quantities for cannabis and cannabis infused products. Private physician unfortunately cannot grant tax exemption. You can find additional information and learn how to apply for MMIC program here.
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We have a referral program rewarding both, you as existing customer, and a new member with $10 each, upon completion of first order. There is no limit to how many people you can refer, and how much money you can stack up in your referral rewards.
*Orders must meet delivery minimum after credit has been applied.
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We apologize your experience has been less than outstanding. Customer satisfaction is our number 1 priority. Please fill out complaint form, and our trained customer service agent will be in touch with you as soon as possible to come up with resolution and amend any errors or wrongdoings. Please make sure to include as many details as possible to ensure the most efficient and adequate resolution.
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